RETURN POLICY

The Cowgirl is covered by our one (1) year limited warranty, from the date of original purchase, against defects due to faulty workmanship or materials.


If you discover a defect and notify us via customerservice@ridethecowgirl.com. If your unit is determined to have a manufacturer defect we will, at our own discretion, replace the product free of charge.


Please note that due to nature of pleasure products:


  • As per industry standards, pleasure products may not be returned or exchanged. All sales are final.
  • A shipping charge will only be refunded in cases where our error caused the return.
  • All warranty claims require a receipt or an approved form of proof of purchase. Acceptable forms of proof of purchase will be determined at our own discretion.

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